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Elements and Performance Criteria

  1. Identify critical incident and consequences
  2. Secondary threats are identified and monitored, in accordance with workplace procedures
  3. Data is evaluated, in accordance with workplace procedures to determine probable causes, consequences and potential responses
  4. Establish contingency plan
  5. Additional resources are identified, in accordance with workplace procedures
  6. Alternate contingency plan strategies to cater for crisis variations are developed, in consultation with team members and in accordance with workplace procedures
  7. Establish communications
  8. Communication with key stakeholders is established to disseminate information, in accordance with workplace procedures
  9. Team roles, both internal and external, are identified and conveyed to personnel, in accordance with workplace procedures
  10. Coordinate response to critical incident
  11. Events and responses are prioritised with consideration given to the needs of stakeholders, in accordance with workplace procedures
  12. Impact of secondary threats are identified and assessed, in accordance with workplace procedures
  13. Contingency plan is actioned, in accordance with workplace policies and procedures
  14. Additional resources are coordinated and directed, in accordance with workplace procedures
  15. Critical incident power generation restoration strategies are monitored, evaluated and adjusted, in accordance with workplace procedures
  16. Document incident and response
  17. Feedback from stakeholders and personnel debriefing comments are recorded and analysed, in accordance with workplace procedures
  18. Critical incident reports and findings are generated and distributed to appropriate personnel, in accordance with workplace procedures
  19. Improvements to critical incident procedures are recommended to appropriate personnel, in accordance with workplace procedures
  20. Alternative contingency strategies are identified, analysed and recommendations are communicated to appropriate personnel, in accordance with workplace procedures